*Please be aware although we are a remote organisation we do require candidates to reside in the UK.*

Salary: Competitive + Benefits 

Location: Remote in the UK 

Work pattern: Full time, Monday - Friday 

The role 

We're looking for an L&D Coordinator to play a key role in supporting Onboarding, Talent Development, and Events & Community initiatives. You'll work closely with managers and the wider team to ensure they have the skills, knowledge, and support to thrive, while helping to build a culture of continuous learning at ProblemShared. 

A bit about us  

ProblemShared is a key innovator in the rapidly expanding field of digital mind health.   

 As a practitioner-led, CQC-regulated community of experts, we work together with individuals and organisations such as NHS trusts, universities and private medical insurers to better equip them on their mind health journeys. 

By harnessing the combined power of people, data and technology, we broaden access to safe and effective talk therapy, neurodevelopmental assessments, and post-diagnostic support.    

What you will do 

• Support the design, coordination, and delivery of engaging learning programs across the company.

• Assist managers and the People team to identify training needs and skill gaps.

• Manage the logistics of workshops, webinars, and other learning events for enhance soft skills and enrichment, including scheduling, communications, and materials.

• Manage the end-to-end logistics for monthly webinars and training sessions for the Talk Therapy community. 

• Collaborate with the Operations team to maintain the Zendesk library of workshop recordings and resource materials for the Talk Therapy community. 

• Oversee our L&D platforms and tools, ensuring resources are up to date and accessible.

• Track participation; Continuous Professional Development (CPD;) and gather feedback to measure impact and continuously improve programs.

• Collaborate on company-wide initiatives such as onboarding, manager/leadership development, and DEI-focused training.

• Ensure that all mandatory training is completed by all employees.

• Handle training queries and provide advice, support and guidance to staff about learning and development opportunities, as well as to Line Managers for their direct reports

• Stay curious and share fresh ideas to evolve our L&D offering.

What you will need 

• Experience & Knowledge: Some prior experience in L&D, is favourable.

• Organisational skills: A knack for juggling multiple projects, keeping details on track, and ensuring smooth delivery.

• Communication: Strong written and verbal skills, with the ability to engage and inspire learners.

• Creativity & Curiosity: A genuine interest in learning experiences that are inclusive, accessible, and impactful.

• Collaboration: Comfortable working across teams and building trusted relationships at all levels.

• Mindset: Passion for personal and professional growth.

• Problem-Solving & Initiative: A proactive approach with the ability to identify and implement solutions.

• DEI Commitment: Passion for fostering an inclusive and equitable workplace where all employees can succeed.

• Tech-Savvy: Comfortable using HR systems and digital tools to streamline processes and drive a continuous improvement mindset.

• A high degree of professionalism and confidentiality.

 What’s it like to work here? 

We value all our employees as being integral to our service delivery and believe in recruiting and investing in the best people.  We pride ourselves in providing tailored opportunities and resources to achieve each individual’s potential.  We have a high-performance culture and endeavour to build a community who share in our core values:    

• Human-centric – everything we do is focused on improving lives in the communities we serve. We embrace the difference in each human being and in doing so, help them to thrive.  

• Excellence - we provide exceptional care. Full stop. 

• Innovative - in the way we work, in our service delivery and in the technology that underpins what we do. Throughout our innovation journey, data will be used as a force for good, driving our efforts to provide personalised care. 

• Collaborative - we forge meaningful partnerships with like-minded organisations and people to deliver on our vision. 

• Generous - we share our knowledge, time and resources with the ProblemShared community to create the building blocks for an empowering environment where everyone feels supported. 

• Reflective - in the spirit of continuous improvement, we always strive to be better today than we were yesterday.  

What we will offer you 

• Excellent salary and development opportunities 

• Flexible working with the option of free co-working 

• 30 days annual leave + public holidays + the option to buy and sell additional leave, and extended leave options such as sabbatical leave 

• One volunteering day a year 

• Enhanced family friendly policies 

• Private health insurance 

• Company sick pay 

• Company Pension scheme 

• All company and team in person meet ups 

• All the necessary tech equipment including laptop, monitor, mouse and keyboard 

• Monthly CPD events 

• Access to a range of wellbeing activities run by our Wellbeing and Culture committee 

Our Recruitment Process and Next Steps:

At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.

We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential.

Screening

Once we review your CV a member of our recruitment team will be in touch to learn more about your experience and motivations.

Second stage Interview

The next step is to meet with our hiring team who will take you through an interview to allow you to demonstrate your ability and suitability for the role. If successful we will move to an offer of employment and pre-employment checks

We know that applying for a new role and considering a new team to join can be a daunting process. If you have never worked remotely before, this can also generate a lot of questions regarding the environment and ways of working. We aim to make your experience with us as informative and enjoyable as possible.

Please don't hesitate to apply - we would love to hear from you!