*Please be aware although we are a remote organisation we do require candidates to reside in the UK.*

Salary: Competitive 

Work pattern: Full time, Monday to Friday, 40 hours per week 

Location: Fully remote with quarterly travel to London for team meetings

Reporting to: Head of Talent Acquisition 

Are you ready to be the heartbeat of our hiring strategy? Are you passionate about connecting great talent with exciting opportunities? 💥 Do you want to work for a mission led organisation where our human-centric values resonate in everything we do?

Read on…..

We're looking for a superstar Talent Acquisition Coordinator / Recruitment Resourcer to join our vibrant team on a six-month fixed-term contract. This is your opportunity to thrive in a high-energy, people-first environment where your creativity and drive will shape the future of our workforce. 

We’re looking for a proactive and organised Talent Acquisition Coordinator / Resourcer to join our growing team and support our recruitment operations.

To set you up for success, the ideal candidate will demonstrate the ability to manage multiple priorities efficiently, with a proactive, organised, and methodical approach to their work. Exceptional attention to detail and a commitment to delivering high-quality customer service are essential skills for this role.

Why Join Us?

• Be part of a collaborative and supportive team.
• Opportunity to grow your career in talent acquisition.
• Access to training and development.
• Competitive salary and benefits package. 
• Fully remote working with quarterly travel to London for team meetings.

Ready to make an impact? Join us and be part of a team that values innovation, collaboration, and excellence. Apply now and let's build something amazing together!

About us

Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.

The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.

ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.  

About the role:

This role supports the Talent Acquisition administration and resourcing operations across the full recruitment lifecycle, to ensure an excellent candidate experience, great customer service to our stakeholders and to provide the TA team and wider business with accurate and timely information. 

You will:

• Act as the first point of contact for candidates and hiring managers.
• Support hiring managers with recruitment process guidance (e.g. helping them to navigate the ATS).
• Support the Talent Acquisition Managers in understanding hiring needs; and with advertising vacancies internally and externally.
• Actively source candidates via LinkedIn Recruiter and other platforms when and where required.
• Carry out initial candidate screening calls.
• Manage interview coordination (booking and rescheduling) and candidate communications, via our ATS and recruitment inbox, and liaise with Talent Acquisition Managers to escalate queries where required. Ensure all relevant documentation is sent, requested and received.
• Maintain accurate data capture via TA spreadsheets.
• Responsibility for managing the recruitment inbox, responding promptly to all internal and external enquiries.
• Manage the internal Employee Referral Scheme, ensuring communication and payments are handled accurately and efficiently.
• Support internal Recruitment communications when required.
• Participate in weekly TA meetings to provide any updates and insights.
• Assist with recruitment marketing and events (e.g. job fairs, expos).
• Support employer branding (e.g. career page updates, creating engaging job adverts).
• Ensure compliance with recruitment policies and employment legislation.

What we are looking for:

• Previous experience in recruitment and resourcing, preferably within Healthcare / start–up businesses.
• Agile and adaptable with experience of working in a fast-paced reactive role.
• Experience using LinkedIn Recruiter / Indeed databases.
• Experience in a target-driven environment is desirable.
• Knowledge of recruitment legislation, GDPR, data protection, and best practice principles.
• Good understanding of Recruitment ATS’s.
• Good working knowledge of Microsoft packages (Word / Excel).

Core Competencies: 

Communication & Interpersonal Skills

• Confident and professional telephone manner.
• Ability to build rapport with candidates and stakeholders.
• Clear written and verbal communication.

Organisation & Time Management

• Ability to manage multiple tasks and deadlines.
• High attention to detail and accuracy.
• Proactive and methodical approach to work.

Technical proficiency

• Skilled in Microsoft Office (Word, Excel, Outlook).
• Experience using ATS or CRM systems.
• Comfortable navigating job boards and social media platforms.

Teamwork & collaboration

• Works effectively within a team and independently.
• Willingness to support colleagues and share best practices.
• Positive attitude and a collaborative mindset.

Results driven

• Driven by targets and KPIs.
• Tenacious and resilient in achieving recruitment goals.
• Takes ownership and accountability for outcomes.

Candidate experience focus

• Committed to delivering a seamless and professional candidate journey.
• Understands the importance of employer branding and candidate engagement.

What we offer you:

• Excellent salary
• Company Pension Scheme
• 30 days annual leave + public holidays + the option to buy and sell additional leave, & extended leave options such as sabbatical leave
• Private health insurance
• Enhanced family friendly policies
• Flexible working with the option of free co-working
• All company and team in person meet ups
• Access to a range of wellbeing activities
• Access to development / training opportunities to support your career ambitions
• One volunteering day a year

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Our Recruitment Process and Next Steps:

At ProblemShared, we see beyond just your CV. We're genuinely excited about who you are, your potential, and the unique qualities you bring to our team. We also recognise that life outside of work is important, which is why we prioritise being a flexible employer.

We're proud to be an equal opportunity and Disability Confident Committed employer and celebrate diversity and are ambitious in creating a recruitment process that allows everyone to shine and showcase their unique qualities. We offer tailored opportunities and adjustments to help each individual reach their full potential.

Screening

Once we review your CV a member of our recruitment team will be in touch to learn more about your experience and motivations.

Technical Competency Interview

The next step is to meet with our hiring team who will take you through an interview to allow you to demonstrate your ability and suitability for the role. If successful we will move to an offer of employment and pre-employment checks

We know that applying for a new role and considering a new team to join can be a daunting process. If you have never worked remotely before, this can also generate a lot of questions regarding the environment and ways of working. We aim to make your experience with us as informative and enjoyable as possible.

Please don't hesitate to apply - we would love to hear from you!